Refund policy

At ATELIER NOIR, we take pride in the quality and craftsmanship of our products. Each piece is carefully designed and curated to deliver a luxury experience from the moment you receive your order.

Please note that all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. This policy allows us to maintain the integrity of our collections and ensures that every item you receive is brand new and unworn.

We encourage you to review your order carefully before completing your purchase. If you have any questions about sizing, fit, or product details, our customer service team is here to assist you prior to placing your order.

In the rare event that your order arrives damaged or defective, please contact us within 48 hours of delivery at service@rudsak.com with your order number and photos of the issue. Our team will review your case and work with you to find an appropriate solution.

We truly value your trust in ATELIER NOIR and are committed to ensuring your shopping experience is as seamless and satisfying as possible.